Managed IT Support in Parkes, NSW

Your local IT support team

Hi Tech ITworX is one of the leading Managed IT service providers in Regional NSW. Our workshop in Parkes NSW provides a base of operations in the region from which our staff provide both remote and on-site IT support. Our managed IT services include but is not limited to general business IT support, cyber security, data backup and disaster recovery, pro-active maintenance of systems, hardware and compliance.

With our workshops strategically located in Parkes and others throughout central west NSW, Hi Tech ITworX maintains a huge inventory of new parts in stock at all times which enables our technicians to carry out your work in the quickest possible timeframe. Having our own dedicated workshops with our own technicians means that we can efficiently service our customers throughout the region.

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Managed IT

24/7 maintenance and monitoring that keeps your computers, servers, and systems up and running. Managed IT servicing is the outsourcing of your business’s Information Technology (IT) to a trusted IT company in the form of an IT Service Contract. This provides your business with regular IT support without the investment of a full time IT department.

Cyber Security

Cyber Security

Our Endpoint Detection and Response services are a vital component for the cybersecurity of modern organizations. It is the “next level” of anti-virus and it operates by monitoring endpoints, such as laptops, servers, and mobile devices, for malicious activities and incidents that could compromise sensitive data.

Microsoft Office 365

Microsoft Office 365

In the dynamic landscape of modern business, Microsoft Office 365 serves as a linchpin for productivity and collaboration. As organizations embrace the cloud-based suite, ensuring robust Cyber Security measures is paramount. Cyber Security for Office 365 encompasses a set of strategies, technologies, and practices aimed at safeguarding digital assets, communications, and collaborative workflows from a spectrum of cyber threats.

Backup & Disaster Recovery

Backup & Disaster Recovery

Information is key, so imagine if your business lost all of its crucial information from its computer systems. How long would your business take to recover all of your vital information?  What would be the cost? It's cheaper to be prepared.

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Pro-active Maintenance

In the fast-paced landscape of IT, the key to a reliable and efficient technology infrastructure lies in proactive maintenance. Remote Monitoring and Management (RMM) is at the forefront of this approach, offering a comprehensive solution for overseeing the health, performance, and security of computers and servers. 

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In today's complex digital landscape, IT Compliance is not just a regulatory requirement; it's a strategic imperative for businesses. The Essential Eight framework stands as a cornerstone in achieving robust IT security and compliance. At Hi Tech ITworX, we integrate the Essential Eight principles to fortify your organization's cyber resilience, ensuring adherence to industry standards and safeguarding against a myriad of cyber threats.

Managed Networks

Managed Networks

Managed network services offer a way for organisations to obtain IT and networking expertise without hiring specialised staff.

PBX & Internet Communication

PBX & Internet Comms

PBX is more cost-efficient than a traditional phone setups and allows for multiple calls being made and received at once.

Project Services

Project Services

In the evolving landscape of IT, businesses often seek a flexible and collaborative approach to managing their technology infrastructure. Co-Managed IT services offer a strategic partnership between an internal IT team and an external Managed Service Provider. 

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Co-Managed IT

At Hi Tech ITworX, we specialize in Co-Managed IT services, providing a tailored collaboration that enhances your IT capabilities and supports your internal team's goals.