our solutions

Managed IT Services

overview

What are managed IT services?

Managed IT Servicing is the outsourcing of your business’s Information Technology (IT) to a trusted IT company in the form of an IT Service Contract. This provides your business with regular IT support without the investment of a full time IT department. Hi Tech ITworX monitors the performance of your current systems and  proactively manages your IT infrastructure – all at a fixed price. The result is a more efficient workplace with less downtime and more focus on productivity.

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Remote Monitoring

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Our Managed IT services will help you succeed. Let’s get started

Service

Managed IT services that we provide.

  • router-1807_67aa302b-3a94-46a7-aa3d-66b8928a87d7

    Networking

    Hi Tech ITworX offers regular maintenance and 24/7 remote monitoring of your network.

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    Remote Monitoring

    Our software will monitor networks remotely 24/7 and give reports on any issues, check for anti-virus updates, and any patches that needs installing.

  • computer-network-1878_39828809-88f9-48e1-9a76-61c99401ec99

    Infrastructure

    We can install, replace and fix all your cabling such as network cabling, data cabling, switches, and racks and make sure it’s all running and working efficiently.

  • settings-server-1872_2e41baf2-8789-4215-b430-db35c3899936

    Server Management

    The team at Hi Tech ITworX can help you with server updates, maintaining the server, adding and removing email addresses and threat analysis.

  • source-code-1754_2b435bd8-ce76-4910-8137-7d07a3557fa3

    Software

    We provide installation, updating and/or removal of software, set up and maintenance of virtual machines alongside remote monitoring of your server and the network components through your server.

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    Scalability

    As your business grows and expands, we can assist in helping you scale up your business with your IT needs. We can support all businesses big and small and are there for you every step of the way.

Benefits

Our services provide a unique range of benefits.

  • Control IT Costs

    Compared to big stores, we provide better personalised service and can manage your IT assets, recommend when it’s time to replace and upgrade your technology and guide our customers down the right pathway with their IT needs.

  • Trusted IT advisor

    Our trusted IT staff are qualified and have their own specialties within the work shop. From electronics technicians, electricians/data cablers, to those with an IT background, our team brings a lot to the table along with friendly service.

  • Economy of scale

    Hi Tech ITworX is a small enough business where we can still provide that personalised service that our customers want and need but we’re also large enough to deal with big scale projects thrown our way.

  • Increased efficiency

    Our Hi Tech ITworX staff are constantly keeping up with the latest developments in the IT industry, and undergo training when necessary so that they are always up to date with changes in technology.

Stop wasting time and money on technology. Let’s get started