FAQs
Our locations around the region provide greater reach to outlying areas throughout the Central West and ensure optimal response times for on-site call outs.
All of our support technicians and support staff are fully qualified with some being specialists in a particular area of the IT industry. All of our staff have experience with small business systems and large corporate systems.
We have been operating in regional NSW since 2009, the fact that we have been operating so long is a testament to our quality products, services and customer support.
We are 100% Australian, independently owned and locally operated, we are not aligned or affiliated with any other computer retailer, so we can offer you a wide range of brands at competitive prices.
Hi Tech ITworX has both onsite support and remote support available. Onsite support is when our technicians diagnoses and rectifies your issues at your office. Remote support (our most popular option), is where one of our technicians connects to your server or computer securely from our office and solves your issues over a high speed internet connection.
We believe that if you carefully compare the quality and capability of the products we offer with any product available on the market, you will find that we offer the most competitive services. Also our staff aim to be one of the best in the Mudgee, Orange, Bathurst, Parkes and throughout Central West NSW for after sales support, customer support and backup.