Managed IT

Managed IT Services are an essential investment in today's digital age. By outsourcing your IT needs to a reliable IT company like Hi Tech ITworX, you can receive regular IT support without maintaining a full-time IT department.

Our expert team monitors and manages your IT infrastructure at a fixed price, ensuring smooth and efficient system performance. The result is a more efficient workplace with reduced downtime and increased productivity. 

At Hi Tech ITworX, we offer a comprehensive range of managed IT services, including networking, remote monitoring, infrastructure, server management, software, and scalability. With our services, you can rest assured that your IT needs are in safe hands. 

By choosing Hi Tech ITworX, you can benefit from:
  • Controlled IT Costs

    Our personalised service can help you manage your IT assets, and we provide recommendations for when it's time to upgrade your technology. We guide our customers towards the right IT solutions that cater to their specific needs. 

  • Trusted IT Advisory

    Our team of IT professionals has diverse specialties, including electronics, data cabling, and IT support. We pride ourselves on providing friendly and reliable service, and our clients trust us as their go-to IT advisor.

  • Economy of Scale

    We take pride in providing customised services that cater to your needs, regardless of the size of your project. Our team of experts is well-equipped to handle large-scale projects easily, ensuring that you receive the same level of personal attention and care.

  • Increased Efficiency

    Our Hi Tech ITworX staff receives regular training to stay up-to-date with the latest technological developments, resulting in increased efficiency. With our services, you can focus on growing your business while we take care of your IT needs.

Managed IT Service Inclusions
The inclusions of our managed IT services are tailored to the individual requirements of our clients so that we can offer the most cost efficient service. Typical inclusions include:
Cyber Security

Cyber Security

Our Endpoint Detection and Response services are a vital component for the cybersecurity of modern organizations. It is the “next level” of anti-virus and it operates by monitoring endpoints, such as laptops, servers, and mobile devices, for malicious activities and incidents that could compromise sensitive data.

Microsoft Office 365

Microsoft Office 365

In the dynamic landscape of modern business, Microsoft Office 365 serves as a linchpin for productivity and collaboration. As organizations embrace the cloud-based suite, ensuring robust Cyber Security measures is paramount. Cyber Security for Office 365 encompasses a set of strategies, technologies, and practices aimed at safeguarding digital assets, communications, and collaborative workflows from a spectrum of cyber threats.

Backup & Disaster Recovery

Backup & Disaster Recovery

Information is key, so imagine if your business lost all of its crucial information from its computer systems. How long would your business take to recover all of your vital information?  What would be the cost? It's cheaper to be prepared.

computer screens with code

Pro-active Maintenance

In the fast-paced landscape of IT, the key to a reliable and efficient technology infrastructure lies in proactive maintenance. Remote Monitoring and Management (RMM) is at the forefront of this approach, offering a comprehensive solution for overseeing the health, performance, and security of computers and servers. 

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In today's complex digital landscape, IT Compliance is not just a regulatory requirement; it's a strategic imperative for businesses. The Essential Eight framework stands as a cornerstone in achieving robust IT security and compliance. At Hi Tech ITworX, we integrate the Essential Eight principles to fortify your organization's cyber resilience, ensuring adherence to industry standards and safeguarding against a myriad of cyber threats.

Managed Networks

Managed Networks

Managed network services offer a way for organisations to obtain IT and networking expertise without hiring specialised staff.

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Co-Managed IT

At Hi Tech ITworX, we specialize in Co-Managed IT services, providing a tailored collaboration that enhances your IT capabilities and supports your internal team's goals.