We’re always looking at ways that we can improve all aspects of our products and services that we offer to ensure that we are meeting the needs of our business and residential clients.
What Our Customers Say
“Mid-Western Regional Council engaged Hi-Tech IT Worx to build and develop an interactive website for Flavours of Mudgee.
The project was delivered on time, within budget and ensured excellent consultation along the way. The Hi Tech website development team were incredibly responsive to updates and continue to provide a high level of on-going technical support.”
“As a business owner whose entire team relies heavily on having access to a streamlined computer and server system, I could not be more thrilled with the service we receive from Hi Tech. From the initial set up to system updates, every interaction has been professional and made our communication and transactions with clients smooth and efficient.”
“Hi Tech have always been there to help for both major fixes or immediate, on the spot issues. They are a highly valued partner to our business.”
“Thank you Kamran and the team at Hi Tech IT WorX, you always have fast service with up to date IT solutions!”
“We rely heavily on our technology to ensure we deliver fast service to our patients and doctors. The staff are always helpful and are just a phone call away, they are happy to provide remote service or come into the office in a moments notice. They are a pleasure to deal with.”
“As a business our company relies on our ability to stay up to date with the IT requirements in the changing world. Hi Tech’s service has been greatly appreciated in updating and installing a new server in our office. We found the friendly and propped service both on the quoting and the install. I have found no request too large for the crew (particularly Rodney) approach to this upgrade.
I would highly recommend Hi Tech ITworX to anyone.”
“As IT/Systems Manager of “Cadia Group Pty Ltd” (CADIA), I engaged in a continuous improvement process to ensure that CADIA was at the time, receiving the best Managed Service Provider offered in the market. From the moment I spoke to Hi-Tech IT worX (HTW) owner, Kamran Malik, I immediately knew I was talking to someone who knew there stuff! After careful scrutiny and due-diligence, HTW beat larger national competitors and indeed proved to be the best choice.
HTW capably met CADIA’s mandate for a high up-time high availability infrastructure. Their helpdesk provides timely response and resolution to CADIA’s issues and sound advice to resolve past issues that plagued CADIA’s system. They enhanced infrastructure and data security by re-evaluating CADIA’s infrastructure anti-malware, antivirus, onsite-offsite backup and disaster recovery measures. Hi-Tech IT worX is a professional outfit providing quality service with a friendly touch. I highly recommend their service to prospective customers.”
“Solar Pumping Solutions have employed Hi Tech as our ‘IT guys’ for more than 6 years. They have seamlessly set us up into a new office including all computer hardware, networks, phone systems and related connectivity. There are many things you look for in an IT company, professionalism, educated advice, quick response, quality equipment and reliability. Hi Tech are all of these things to us, but the gold with these guys is in their service, they treat us like friends and care for us like family, we could not recommend them more.”
“Hi Tech have looked after my IT across 3 practice locations for around 2 years now. I love their company – I can always contact a tech at any time, they act with urgency and get the job done immediately, and furthermore whatever they do just works. They are a very honest company, they know what they are doing, I trust them and appreciate what they do for my business.”
“Hi Tech ITworX have been fantastic – from their collaborative and creative approach to our website designs to all the IT work needed to get our company up and running. The support is excellent and the team is always available when we need them.”
“We have been using Hitech IT WorX services now for the past 2 years. We are very pleased with the professional knowledge, confidentiality and service they offer. Their response is prompt and we are confident with the advice offered. We have no hesitation in recommending Hi Tech ITworX.”
“Since moving our IT requirements over to Hi Tech ITworX we could not be happier. It was a daunting exercise but we need not have worried, James in particular has been very invested in understanding what we need from our IT Team and has always delivered for us. He is quick to respond to issues and is always very friendly and a pleasure to deal with. James goes above an beyond to see that our business does not suffer when there is an urgent request even responding out of hours on occasion.
Kamran recently installed a new server which was a complicated project but it was all completed with a minimum of fuss and disruption.
We would highly recommend anyone looking for a new IT provider as they are a well-run professional team.”
“When we were in a jam and our previous tech support company dropped the ball, Hi Tech stepped up and came to the party. They have been looking after us ever since. I would happily recommend Hi Tech to you for your tech support needs.”
“We’ve tried them all and found Hi Tech ITworX always readily available to assist our company with all our IT needs keeping THE Shed Company online and open for business. Hi Tech ITworX provides peace of mind for our business”
“Our business requires the support of local businesses, like Hi Tech ITworX, who know their particular skill very well. Delivered with a pleasant & understanding team delivering booked as well urgent services critical to our business continuance along with aligned processes in place for compliance and follow up work.
When it comes to your IT, I fully recommend Hi Tech ITworX.”
“We started Mudgee Machinery in February of 2017 and needed a total IT solution. Cabling, server and work stations were required and HiTech took on the job and delivered in a timely and professional manner. What is more important though, is that they care!
HiTech have provided on-going support to us from the beginning and in recent times, through a very frustrating issue, their staff [and Rodney in particular] has gone above and beyond in making us a priority to get our problem fixed with minimal down time. We appreciate their efforts, find them all very professional and approachable, and highly recommend them.”
“As an office predominated by IT Dinosaurs James and his co-workers have been more than an asset to our business, they have become a 3rd party, integral part of our business. James has always been available either remotely, via phone or person. He has always offered us sound advice, he understands our business and holds a genuine interest as we continue.
His laid-back approach belies his knowledge; on the rare occasion that a solution hasn’t been achieved immediately James has always kept us informed on alternatives or options. We could not recommend James & Hi Tech ITworX high enough.”