Our major milestones were: ✅30+ New Websites Launched: Elevating digital presences across many industries. ✅Hosting Upgrades: Faster, more secure, higher-ranking websites for OVA clients. ✅SEO Excellence: OVA clients boast a 98.6% average Google SEO score, outperforming industry standards. ✅Traffic Growth: A 25% average traffic increase, with one client achieving an 800% surge in search impressions in just 6 months. ✅Client-Side Domain Management: Empowering clients to manage domain renewals independently. ✅Integrated Ticketing System: Smoother collaboration between departments, improving client service and reducing errors. ✅DNS Security Practices: Enhanced protection against online threats.
None of this would be possible without our amazing clients and dedicated team. Thank you for being part of our journey this year. #HiTechCreative #2024Success #WebDesign #SEO #DigitalInnovation #ClientGrowth ... See MoreSee Less
Very proud of what our Hi Tech ITworX team have accomplished this year. #20minuteresponsetime#ITSuccess#teamwork#ClientSatisfaction#EfficiencyMattersThis year has been a transformative one for Hi Tech ITworX. From enhancing client satisfaction to achieving remarkable growth, we’ve worked tirelessly to improve efficiency, streamline processes, and deliver exceptional service.
Here’s a look at the milestones we’re proud to share: ✅Average First Response Time: Reduced from 5 hours to just 20 minutes across all IT tickets, handling 150–250 tickets daily. ✅Client Satisfaction: Achieved a stellar 4.87/5 CSAT score based on 435 client responses, with 97.4% satisfaction. ✅Automation Wins: Saved over 2,220 hours in manual tasks in just three months, allowing our techs to focus more on clients. ✅Client Perks: Provided a free Password Manager for Managed Service Agreement clients and expanded unlimited onsite support to ‘Gold’ tier clients. ✅Growth: Added two new staff members, expanded into Dubbo, and welcomed 11 new clients. ✅Community Impact: Proudly donated to local initiatives, including the Bathurst Show, Mudgee Little Athletics, Rural Fire Service, Can Cruise (Can Assist), Pink up Mudgee, Mcgrath foundation, Orange District Basketball and the Rally of Bathurst. Thank you to our clients, team, and community for an amazing year! #ITSuccess #Teamwork #ClientSatisfaction #EfficiencyMatters #HiTechITworX ... See MoreSee Less
Very proud of what our Hi Tech ITworX team have accomplished this year. #20minuteresponsetime#ITSuccess#teamwork#ClientSatisfaction#EfficiencyMattersThis year has been a transformative one for Hi Tech ITworX. From enhancing client satisfaction to achieving remarkable growth, we’ve worked tirelessly to improve efficiency, streamline processes, and deliver exceptional service.
Here’s a look at the milestones we’re proud to share: ✅Average First Response Time: Reduced from 5 hours to just 20 minutes across all IT tickets, handling 150–250 tickets daily. ✅Client Satisfaction: Achieved a stellar 4.87/5 CSAT score based on 435 client responses, with 97.4% satisfaction. ✅Automation Wins: Saved over 2,220 hours in manual tasks in just three months, allowing our techs to focus more on clients. ✅Client Perks: Provided a free Password Manager for Managed Service Agreement clients and expanded unlimited onsite support to ‘Gold’ tier clients. ✅Growth: Added two new staff members, expanded into Dubbo, and welcomed 11 new clients. ✅Community Impact: Proudly donated to local initiatives, including the Bathurst Show, Mudgee Little Athletics, Rural Fire Service, Can Cruise (Can Assist), Pink up Mudgee, Mcgrath foundation, Orange District Basketball and the Rally of Bathurst. Thank you to our clients, team, and community for an amazing year! #ITSuccess #Teamwork #ClientSatisfaction #EfficiencyMatters #HiTechITworX ... See MoreSee Less
This year has been one of growth and innovation for our Hi Tech Creative team! From delivering cutting-edge web design and branding projects to expanding the reach of our OVA online platform, we’ve helped businesses shine online with affordable, high-quality solutions.
Our major milestones were: ✅30+ New Websites Launched: Elevating digital presences across many industries. ✅Hosting Upgrades: Faster, more secure, higher-ranking websites for OVA clients. ✅SEO Excellence: OVA clients boast a 98.6% average Google SEO score, outperforming industry standards. ✅Traffic Growth: A 25% average traffic increase, with one client achieving an 800% surge in search impressions in just 6 months. ✅Client-Side Domain Management: Empowering clients to manage domain renewals independently. ✅Integrated Ticketing System: Smoother collaboration between departments, improving client service and reducing errors. ✅DNS Security Practices: Enhanced protection against online threats.
This year has been a transformative one for Hi Tech ITworX. From enhancing client satisfaction to achieving remarkable growth, we’ve worked tirelessly to improve efficiency, streamline processes, and deliver exceptional service.
Here’s a look at the milestones we’re proud to share: ✅Average First Response Time: Reduced from 5 hours to just 20 minutes across all IT tickets, handling 150–250 tickets daily. ✅Client Satisfaction: Achieved a stellar 4.87/5 CSAT score based on 435 client responses, with 97.4% satisfaction. ✅Automation Wins: Saved over 2,220 hours in manual tasks in just three months, allowing our techs to focus more on clients. ✅Client Perks: Provided a free Password Manager for Managed Service Agreement clients and expanded unlimited onsite support to ‘Gold’ tier clients. ✅Growth: Added two new staff members, expanded into Dubbo, and welcomed 11 new clients. ✅Community Impact: Proudly donated to local initiatives, including the Bathurst Show, Mudgee Little Athletics, Rural Fire Service, Can Cruise (Can Assist), Pink up Mudgee, Mcgrath foundation, Orange District Basketball and the Rally of Bathurst. Thank you to our clients, team, and community for an amazing year! #ITSuccess#Teamwork#ClientSatisfaction#EfficiencyMatters#HiTechITworX... See MoreSee Less
This week the Australian Government has passed the nation’s first Cyber Security Act, a key step in strengthening cyber defenses and critical infrastructure. Part of the 2023-2030 Cyber Security Strategy, this reform ensures better protection against threats like ransomware and aims to make Australia a global leader in cyber security.
Key Highlights: ✅ Mandatory cyber standards for smart devices ✅ Mandatory reporting of ransom payments for certain businesses ✅ A Cyber Incident Review Board for post-incident insights ✅ Clearer obligations for critical infrastructure
The 2023 - 2030 Australian cyber security strategy has outlined multiple programs designed to support SME's. ✅$7.2 million has been allocated to build a cyber health check ✅The government has funded the Small Business Cyber Resilience Service program to support SMEs develop their own capabilities and is being implemented nationally by IDCARE. You can get support by calling the Small Business Cyber Resilience Service helpline on 1800 595 170 or by submitting a request through the online form at www.idcare.org/smallbusiness.
Meet Cameron Boyce, our Data and Security Manager. Cameron is our go-to guy for all things electrical, data cabling, and security tech at Hi Tech Data & Security. With an impressive 19 years of experience in the building construction and service industry, he brings a deep well of knowledge and practical skills to every project.
Starting his career in Sydney, Cameron gained hands-on experience in construction and service work for pubs and nightclubs before branching into satellite installations with Austar. His expertise expanded while working on electrical and rigging projects for high-profile events
After that, he transitioned into Smart Houses, learning all about home automation, CCTV and alarm integration, and building basic networks.
Six years ago, Cameron made the move to Mudgee and joined our Hi Tech team. These days, he’s all about delivering top-notch solutions, like: 📹 CCTV & Alarm Installations 💻 Office Fitouts & Data Networks 📡 Point-to-Point Links & Mobile Boosters
When he’s not at work, Cameron enjoys weekends on his property riding motorbikes with his kids. He’s also got a big soft spot for classic 90’s Japanese cars!
Meet Cameron Boyce, our Data and Security Manager. Cameron is our go-to guy for all things electrical, data cabling, and security tech at Hi Tech Data and Security. With an impressive 19 years of experience in the building construction and service industry, he brings a deep well of knowledge and practical skills to every project.
Starting his career in Sydney, Cameron gained hands-on experience in construction and service work for pubs and nightclubs before branching into satellite installations with Austar. His expertise expanded while working on electrical and rigging projects for high-profile events
After that, he transitioned into Smart Houses, learning all about home automation, CCTV and alarm integration, and building basic networks.
Six years ago, Cameron made the move to Mudgee and joined our Hi Tech team. These days, he’s all about delivering top-notch solutions, like: 📹 CCTV & Alarm Installations 💻 Office Fitouts & Data Networks 📡 Point-to-Point Links & Mobile Boosters
When he’s not at work, Cameron enjoys weekends on his property riding motorbikes with his kids. He’s also got a big soft spot for classic 90’s Japanese cars!
Meet Cameron Boyce, our Data and Security Manager. Cameron is our go-to guy for all things electrical, data cabling, and security tech here at Hi Tech Data & Security. With an impressive 19 years of experience in the building construction and service industry, he brings a deep well of knowledge and practical skills to every project.
Starting his career in Sydney, Cameron gained hands-on experience in construction and service work for pubs and nightclubs before branching into satellite installations with Austar. His expertise expanded while working on electrical and rigging projects for high-profile events
After that, he transitioned into Smart Houses, learning all about home automation, CCTV and alarm integration, and building basic networks.
Six years ago, Cameron made the move to Mudgee and joined our Hi Tech team. These days, he’s all about delivering top-notch solutions, like: 📹 CCTV & Alarm Installations 💻 Office Fitouts & Data Networks 📡 Point-to-Point Links & Mobile Boosters
When he’s not at work, Cameron enjoys weekends on his property riding motorbikes with his kids. He’s also got a big soft spot for classic 90’s Japanese cars!
Incredibly proud of everything our Hi Tech Creative team has achieved this year!
#30pluswebsites #ITSuccess #teamwork #ClientSatisfaction #hitechcreative #proudmoments #2024Achievements #webdesignThis year has been one of growth and innovation for our Hi Tech Creative team! From delivering cutting-edge web design and branding projects to expanding the reach of our OVA online platform, we’ve helped businesses shine online with affordable, high-quality solutions.
Our major milestones were:
✅30+ New Websites Launched: Elevating digital presences across many industries.
✅Hosting Upgrades: Faster, more secure, higher-ranking websites for OVA clients.
✅SEO Excellence: OVA clients boast a 98.6% average Google SEO score, outperforming industry standards.
✅Traffic Growth: A 25% average traffic increase, with one client achieving an 800% surge in search impressions in just 6 months.
✅Client-Side Domain Management: Empowering clients to manage domain renewals independently.
✅Integrated Ticketing System: Smoother collaboration between departments, improving client service and reducing errors.
✅DNS Security Practices: Enhanced protection against online threats.
None of this would be possible without our amazing clients and dedicated team. Thank you for being part of our journey this year.
#HiTechCreative #2024Success #WebDesign #SEO #DigitalInnovation #ClientGrowth ... See MoreSee Less
0 CommentsComment on Facebook
Very proud of what our Hi Tech ITworX team have accomplished this year.
#20minuteresponsetime #ITSuccess #teamwork #ClientSatisfaction #EfficiencyMattersThis year has been a transformative one for Hi Tech ITworX. From enhancing client satisfaction to achieving remarkable growth, we’ve worked tirelessly to improve efficiency, streamline processes, and deliver exceptional service.
Here’s a look at the milestones we’re proud to share:
✅Average First Response Time: Reduced from 5 hours to just 20 minutes across all IT tickets, handling 150–250 tickets daily.
✅Client Satisfaction: Achieved a stellar 4.87/5 CSAT score based on 435 client responses, with 97.4% satisfaction.
✅Automation Wins: Saved over 2,220 hours in manual tasks in just three months, allowing our techs to focus more on clients.
✅Client Perks: Provided a free Password Manager for Managed Service Agreement clients and expanded unlimited onsite support to ‘Gold’ tier clients.
✅Growth: Added two new staff members, expanded into Dubbo, and welcomed 11 new clients.
✅Community Impact: Proudly donated to local initiatives, including the Bathurst Show, Mudgee Little Athletics, Rural Fire Service, Can Cruise (Can Assist), Pink up Mudgee, Mcgrath foundation, Orange District Basketball and the Rally of Bathurst.
Thank you to our clients, team, and community for an amazing year!
#ITSuccess #Teamwork #ClientSatisfaction #EfficiencyMatters #HiTechITworX ... See MoreSee Less
0 CommentsComment on Facebook
Very proud of what our Hi Tech ITworX team have accomplished this year.
#20minuteresponsetime #ITSuccess #teamwork #ClientSatisfaction #EfficiencyMattersThis year has been a transformative one for Hi Tech ITworX. From enhancing client satisfaction to achieving remarkable growth, we’ve worked tirelessly to improve efficiency, streamline processes, and deliver exceptional service.
Here’s a look at the milestones we’re proud to share:
✅Average First Response Time: Reduced from 5 hours to just 20 minutes across all IT tickets, handling 150–250 tickets daily.
✅Client Satisfaction: Achieved a stellar 4.87/5 CSAT score based on 435 client responses, with 97.4% satisfaction.
✅Automation Wins: Saved over 2,220 hours in manual tasks in just three months, allowing our techs to focus more on clients.
✅Client Perks: Provided a free Password Manager for Managed Service Agreement clients and expanded unlimited onsite support to ‘Gold’ tier clients.
✅Growth: Added two new staff members, expanded into Dubbo, and welcomed 11 new clients.
✅Community Impact: Proudly donated to local initiatives, including the Bathurst Show, Mudgee Little Athletics, Rural Fire Service, Can Cruise (Can Assist), Pink up Mudgee, Mcgrath foundation, Orange District Basketball and the Rally of Bathurst.
Thank you to our clients, team, and community for an amazing year!
#ITSuccess #Teamwork #ClientSatisfaction #EfficiencyMatters #HiTechITworX ... See MoreSee Less
0 CommentsComment on Facebook
... See MoreSee Less
0 CommentsComment on Facebook
This year has been one of growth and innovation for our Hi Tech Creative team! From delivering cutting-edge web design and branding projects to expanding the reach of our OVA online platform, we’ve helped businesses shine online with affordable, high-quality solutions.
Our major milestones were:
✅30+ New Websites Launched: Elevating digital presences across many industries.
✅Hosting Upgrades: Faster, more secure, higher-ranking websites for OVA clients.
✅SEO Excellence: OVA clients boast a 98.6% average Google SEO score, outperforming industry standards.
✅Traffic Growth: A 25% average traffic increase, with one client achieving an 800% surge in search impressions in just 6 months.
✅Client-Side Domain Management: Empowering clients to manage domain renewals independently.
✅Integrated Ticketing System: Smoother collaboration between departments, improving client service and reducing errors.
✅DNS Security Practices: Enhanced protection against online threats.
None of this would be possible without our amazing clients and dedicated team. Thank you for being part of our journey this year.
#HiTechCreative #2024Success #WebDesign #SEO #DigitalInnovation #ClientGrowth ... See MoreSee Less
1 CommentComment on Facebook
Hard work, passion, vision and great staff make everything you do so commendable and genuine. Congratulations.
This year has been a transformative one for Hi Tech ITworX. From enhancing client satisfaction to achieving remarkable growth, we’ve worked tirelessly to improve efficiency, streamline processes, and deliver exceptional service.
Here’s a look at the milestones we’re proud to share:
✅Average First Response Time: Reduced from 5 hours to just 20 minutes across all IT tickets, handling 150–250 tickets daily.
✅Client Satisfaction: Achieved a stellar 4.87/5 CSAT score based on 435 client responses, with 97.4% satisfaction.
✅Automation Wins: Saved over 2,220 hours in manual tasks in just three months, allowing our techs to focus more on clients.
✅Client Perks: Provided a free Password Manager for Managed Service Agreement clients and expanded unlimited onsite support to ‘Gold’ tier clients.
✅Growth: Added two new staff members, expanded into Dubbo, and welcomed 11 new clients.
✅Community Impact: Proudly donated to local initiatives, including the Bathurst Show, Mudgee Little Athletics, Rural Fire Service, Can Cruise (Can Assist), Pink up Mudgee, Mcgrath foundation, Orange District Basketball and the Rally of Bathurst.
Thank you to our clients, team, and community for an amazing year!
#ITSuccess #Teamwork #ClientSatisfaction #EfficiencyMatters #HiTechITworX ... See MoreSee Less
0 CommentsComment on Facebook
This week the Australian Government has passed the nation’s first Cyber Security Act, a key step in strengthening cyber defenses and critical infrastructure. Part of the 2023-2030 Cyber Security Strategy, this reform ensures better protection against threats like ransomware and aims to make Australia a global leader in cyber security.
Key Highlights:
✅ Mandatory cyber standards for smart devices
✅ Mandatory reporting of ransom payments for certain businesses
✅ A Cyber Incident Review Board for post-incident insights
✅ Clearer obligations for critical infrastructure
The 2023 - 2030 Australian cyber security strategy has outlined multiple programs designed to support SME's.
✅$7.2 million has been allocated to build a cyber health check
✅The government has funded the Small Business Cyber Resilience Service program to support SMEs develop their own capabilities and is being implemented nationally by IDCARE.
You can get support by calling the Small Business Cyber Resilience Service helpline on 1800 595 170 or by submitting a request through the online form at www.idcare.org/smallbusiness.
For further information, go to ➡https://minister.homeaffairs.gov.au/TonyBurke/Pages/government-passes-australias-first-cyber-security-act.aspx
#CyberSecurity #CyberResilience #Australia ... See MoreSee Less
0 CommentsComment on Facebook
Meet Cameron Boyce, our Data and Security Manager.
Cameron is our go-to guy for all things electrical, data cabling, and security tech at Hi Tech Data & Security. With an impressive 19 years of experience in the building construction and service industry, he brings a deep well of knowledge and practical skills to every project.
Starting his career in Sydney, Cameron gained hands-on experience in construction and service work for pubs and nightclubs before branching into satellite installations with Austar. His expertise expanded while working on electrical and rigging projects for high-profile events
After that, he transitioned into Smart Houses, learning all about home automation, CCTV and alarm integration, and building basic networks.
Six years ago, Cameron made the move to Mudgee and joined our Hi Tech team. These days, he’s all about delivering top-notch solutions, like:
📹 CCTV & Alarm Installations
💻 Office Fitouts & Data Networks
📡 Point-to-Point Links & Mobile Boosters
When he’s not at work, Cameron enjoys weekends on his property riding motorbikes with his kids. He’s also got a big soft spot for classic 90’s Japanese cars!
Cameron’s wealth of experience and problem-solving skills make him an integral part of the Hi Tech team, ensuring every project is completed with precision and creative problem solving.
#MeetTheTeam #DataAndSecurity #HiTechExperts #CCTVInstallation #SmartHomes #TechInnovation #ElectricalExpert #NetworkSolutions #SecurityTech ... See MoreSee Less
1 CommentComment on Facebook
Cameron is really knowledgeable and helpful and a fast worker, as well as easy to communicate with. Everything you want from a great technician.
Meet Cameron Boyce, our Data and Security Manager.
Cameron is our go-to guy for all things electrical, data cabling, and security tech at Hi Tech Data and Security. With an impressive 19 years of experience in the building construction and service industry, he brings a deep well of knowledge and practical skills to every project.
Starting his career in Sydney, Cameron gained hands-on experience in construction and service work for pubs and nightclubs before branching into satellite installations with Austar. His expertise expanded while working on electrical and rigging projects for high-profile events
After that, he transitioned into Smart Houses, learning all about home automation, CCTV and alarm integration, and building basic networks.
Six years ago, Cameron made the move to Mudgee and joined our Hi Tech team. These days, he’s all about delivering top-notch solutions, like:
📹 CCTV & Alarm Installations
💻 Office Fitouts & Data Networks
📡 Point-to-Point Links & Mobile Boosters
When he’s not at work, Cameron enjoys weekends on his property riding motorbikes with his kids. He’s also got a big soft spot for classic 90’s Japanese cars!
Cameron’s wealth of experience and problem-solving skills make him an integral part of the Hi Tech team, ensuring every project is completed with precision and creativity.
#MeetTheTeam #DataAndSecurity #HiTechExperts #CCTVInstallation #SmartHomes #TechInnovation #ElectricalExpert #NetworkSolutions #SecurityTech ... See MoreSee Less
1 CommentComment on Facebook
Always good Service customer support 110% and awesome bloke and good to see that you’re famous
Meet Cameron Boyce, our Data and Security Manager.
Cameron is our go-to guy for all things electrical, data cabling, and security tech here at Hi Tech Data & Security. With an impressive 19 years of experience in the building construction and service industry, he brings a deep well of knowledge and practical skills to every project.
Starting his career in Sydney, Cameron gained hands-on experience in construction and service work for pubs and nightclubs before branching into satellite installations with Austar. His expertise expanded while working on electrical and rigging projects for high-profile events
After that, he transitioned into Smart Houses, learning all about home automation, CCTV and alarm integration, and building basic networks.
Six years ago, Cameron made the move to Mudgee and joined our Hi Tech team. These days, he’s all about delivering top-notch solutions, like:
📹 CCTV & Alarm Installations
💻 Office Fitouts & Data Networks
📡 Point-to-Point Links & Mobile Boosters
When he’s not at work, Cameron enjoys weekends on his property riding motorbikes with his kids. He’s also got a big soft spot for classic 90’s Japanese cars!
Cameron’s wealth of experience and problem-solving skills make him an integral part of the Hi Tech team, ensuring every project is completed with precision and creativity.
#MeetTheTeam #DataAndSecurity #HiTechExperts #CCTVInstallation #SmartHomes #TechInnovation #ElectricalExpert #NetworkSolutions #SecurityTech ... See MoreSee Less
0 CommentsComment on Facebook